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SERVICE AGREEMENT — REHOUSING PACKERS PRIVATE LIMITED (RPPL) Reference: RPPL Service Agreement (Apr-2026 template) · Director: Nagender PARTIES This Service Agreement is entered into between REHOUSING PACKERS PRIVATE LIMITED, registered office at Shop No. 3, 2nd Floor, Railway Road HP Petrol Pump, Gurugram, Haryana 122001 India, ("RPPL" / "E-Commerce Operator"), and the Business Partner / Service Provider named below. ROLE OF RPPL RPPL operates a search-portal / platform that connects customers with packers, movers and goods-transport service providers, and acts as a Goods Transport Agency (GTA) for relocation of customers' Goods. ROLE OF BUSINESS PARTNER The Business Partner provides one or more of: packing, hire of motor vehicles, hire of human resources for loading/unloading, and packaging of Goods, on the terms set out in this Agreement. KEY TERMS — CLAUSE SUMMARY 1. PROVISION OF SERVICES • Initial term: 3 (three) years from the Effective Date, auto-renewable unless terminated. • Termination on 15 (fifteen) days' written notice by either Party. • RPPL may terminate immediately if the Service Provider fails to provide Services as agreed, or if any discrepancy is found in background verification. 2. GENERAL UNDERTAKINGS — Business Partner shall: • Deliver Services on the date and time confirmed by RPPL, in a professional workman-like manner and per industry standards. • Comply with the Motor Vehicles Act, 1988 — Business Partner is the "owner" of motor vehicles; RPPL is NOT an "owner" or "aggregator" under the Act and disclaims related liabilities. • Obtain and maintain all necessary licences and consents. • Ensure personnel are above 18 years of age and enrolled with all applicable welfare schemes. 3. KYC / DOCUMENT SHARING Business Partner shall share with RPPL: vehicle registration certificate (RC), vehicle insurance, driving licence, identity proof, residence proof, ownership proof, bank KYC, and welfare-scheme enrolment proofs, as required for compliance. 4. CONFIDENTIALITY Customer contact details and any Confidential Information disclosed by RPPL shall be held in strict confidence, used solely for the Services, and returned/destroyed on termination. The duty of confidentiality survives termination in perpetuity. 5. NON-CIRCUMVENTION Business Partner shall NOT directly or indirectly contact, solicit, poach or by-pass RPPL's customers. Any direct customer contact must be intimated to RPPL immediately. 6. FEES & PAYMENT — TWO INVOICES Business Partner will raise TWO SEPARATE invoices for each engagement: (i) Invoice for motor-vehicle hire. (ii) Invoice for hiring of human resources for loading/unloading and packaging. Prices are mutually agreed in Annexure-A. Customer payments flow through RPPL via banking channels only. The Business Partner shall NOT collect payment directly from customers. RPPL may deduct commission, service charges and TDS before payout. Business Partner is responsible for its own taxes. 7. INDEMNITY Business Partner indemnifies and holds harmless RPPL, its directors, officers, employees and agents against all liabilities, claims, damages and legal costs arising out of (a) provision of the Services, or (b) any breach of this Agreement. 8. INSPECTION & RECORD RETENTION RPPL may inspect Business Partner's records and Services at any time without notice. Business Partner shall keep complete records for FIVE (5) YEARS and produce them within 2 Business Days of request. 9. SUB-CONTRACTING No sub-contracting without prior written consent of RPPL. Business Partner remains primarily liable in any event. 10. NO PARTNERSHIP / AGENCY Principal-to-principal basis only. No partnership or agency relation is created between the Parties. 11. FORCE MAJEURE Excused performance during force-majeure events. If the event persists for more than 30 days the Parties may terminate. 12. GOVERNING LAW & JURISDICTION Governed by the laws of India. Courts in Haryana have jurisdiction over disputes (without restricting RPPL's right to sue elsewhere). NOTICES Any notice under this Agreement may be sent to RPPL at: Attn: Mr. Nagender Email: [email protected] Phone: +91 9911071177 DIGITAL ACCEPTANCE By ticking "I agree" and typing my full legal name below, I, on behalf of the Business Partner, acknowledge that I have read, understood and accept the full Service Agreement (provided as a downloadable PDF). My IP address, browser fingerprint and acceptance timestamp are recorded as evidence of execution.